HEROtsc are innovators in the Design, development, deployment and delivery of insightful customer management solutions. Member of the $4.2 billion Hero Group, HEROtsc moved to Derby in December 2011.
Chief Executive Officer David Turner:
“In late-summer 2011, our company secured a business win that meant a massive – and rapid – expansion. We needed to find a customer contact facility that could quickly accommodate a starting staff of around 700 with the very real prospect of that figure doubling in time.”
“We needed to be in an area with a population density that could support these recruitment targets.”
“Understandably the prospect of bringing 700 new jobs with us, made HEROtsc a welcome visitor and we looked at a number of UK areas where we could work with a partner who had the same value structure of helping achieve long term sustainable employment in their community.”
“From the outset we were very impressed with the professionalism and enthusiasm of both Marketing Derby and Derby City Council.”
“They wanted these jobs for Derby and their can-do, will-do attitude was both refreshing and invigorating during the often complicated process of securing our premises in the Pride Park area of the city.”
“Looking to the future, that are keen the involve HEROtsc into the Derby business community and we will be happy to play an increasingly significant role in the area.”
“We officially announced our new Derby site early December and we were overwhelmed by the response from potential employees. Recruitment started pre-Christmas, our first recruits started training early January and by the end of the month we were taking our first calls on site.”
“HEROtsc Derby was up and running – with much more to come”.
