Egg™

egg™
Pride Park
Derby
www.egg.com

Financial Services
Administration Head Office including main contact centre and centre of operations and all IT services - worlds largest on-line bank using state-of-the-art and leading edge technology.
Current headcount = 2,000 employees

"On deciding where to locate our main business centre in 1998, we had a complex set of requirements and we looked at a number of potential locations around the UK. We needed to be able to commute to our other offices in Dudley and London as well as to be close to a major airport for European travel.

It was also important to us that there was an available and trainable workforce that were unlikely to have had previous financial services experience, thus enabling us to create the totally new customer experience we had planned. We needed large adaptable premises, fast, as well as the availability of further room for expansion and contingency premises.

Because of our original experience, when we decided to expand our UK business further, it was obvious that we should do it in Derby. We are delighted to be in Derby and to be part of the future heritage of this region. A number of our senior managers and executives have re-located to the area with their families to take advantage of and enjoy the greater access to leisure and the warmth of Derbyshire people.

Derby City Council worked tirelessly with us to ensure we achieved our aim."

Helen Ellis
Head of Community Relations